Events

2020: What a Year

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2020 wasn't the year we expected, but we served over 150 clients, donated more than $13,000 to our local community, and more. Read on to learn more about our CEO Reen Presnell's reflections on 2020.

A few days before January 1, 2021 my iPhone notified me of my ‘2020 year in review’ photo album. Like many of us, 2020 could be considered one of those years I’d like to forget. A global pandemic, more divisive politics than I've ever experienced, a drive for social justice - and the government and societal response to that, record unemployment, remote learning for our children forcing parents to become teachers, record natural disasters, and a marked lack of travel photos…it has been quite the year. Given all this, I had pretty minimal expectations for my 2020 photo album.

Compliance Goes Virtual

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VTM Group’s Engineering Technical Services (ETS) provides services to 15 of our association clients. With 11 full time engineers on staff, and specialties in compliance, program management and certification, our clients engage ETS for management of compliance and certification programs, authoring specifications, developing test procedures, overseeing independent test labs, and more.

How COVID-19 Changed Our Client Event Support

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In January 2020, our budgets and plans had been finalized. We were looking at a strong year with a healthy forecast. VTM’s client retention rate was solid, new business inquiries frequent, and our team members were happy and productive.

In March 2020, we experienced COVID-19. Within a few weeks everything was different for our company, our clients, and the world. What did we do? We got to work. We pivoted. We relied on our team. We got creative.

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